Due to the nature of amiibos and how easy it is to get villagers I will only do refunds/exchanges under a few exceptions.
To qualify for a refund or an exchange you have to do the following:
- Show me video evidence that your amiibo does not work no matter what you do. (That goes for every amiibo you claim does not work.)
- That you have none of the Sanrio items in your promotions in your Nook Shopping terminal. (As you don't have to invite villagers to live on your island to get the items and only have to scan them.)
- That you don't have the amiibo villager living on your island.
You must return all amiibos back as well if you want a full refund. If you want a partial refund for a select few amiibos out of a larger order you must return the amiibos you want the partial refund for. Customers are responsible for shipping and tracking for returns.
If you are having trouble scanning your amiibo on the first try please try scanning every part of your amiibo slowly before contacting me for a refund or an exchange. If an amiibo is having trouble reading it is most likely user error as I test my amiibos 3 times using my phone and Switch Lite and having no problem getting my Switch Lite to pick them up right away.
I have the right to refuse a refund under Kentucky laws if I suspect scam.